Shipping & Delivery

Last Updated: October 24, 2026

Please review the following information before ordering footwear from Hyrvane. It explains preparation times, delivery estimates, tracking, and assistance with shipment problems.

1. Before Your Shoes Are Dispatched

We generally prepare orders within 1–3 business days after payment confirmation. This period is separate from the shipping time.

Business days exclude weekends and public holidays. If a significant stock or preparation issue affects your order, we will contact you to explain the available options.

2. Estimated Arrival

Standard delivery is estimated at 7–14 business days after dispatch.

Allow approximately 8–17 business days in total, including order processing. These estimates are not guaranteed arrival dates.

Customs clearance, severe weather, remote delivery locations, seasonal demand, or transport interruptions may cause additional delays.

3. Destinations and Delivery Charges

Available shipping destinations and services are determined by the options presented at checkout. Applicable shipping charges are shown before payment.

Please review the delivery address, selected service, and final total carefully. Shipping availability may vary by destination, product, and carrier restrictions.

If an accepted order cannot be shipped, we will contact you about alternatives. If no suitable arrangement is agreed upon, the affected order or items will be canceled and refunded.

4. Tracking Your Shipment

After dispatch, we send a shipping confirmation email. Tracking information is included where available.

Carrier scans may take time to appear and may pause during transfers between facilities. If the status remains unchanged for an extended period, contact service@hyrvane.com with your order number.

Some orders may be sent in separate packages. We will supply available tracking details for each shipment.

5. Correcting Delivery Information

Request an address correction promptly, preferably within 48 hours of ordering. We can only make changes where the fulfillment status permits.

A request made within 48 hours is not guaranteed to be accepted. Once dispatch has occurred, address changes may be unavailable.

Any proposed additional delivery or reshipping charge will be explained before it is agreed upon.

6. Import Duties and Taxes

Orders shipped internationally may be subject to import duties, taxes, and customs charges.

Amounts collected by Hyrvane will be displayed at checkout. Unless checkout states that import charges are included or prepaid, the recipient may need to pay charges required by the destination’s rules.

7. Delivery Concerns

Email us if a parcel is overdue, appears lost, or is marked delivered but cannot be found. Provide your order number and tracking details so we can investigate.

If shoes arrive damaged, incorrect, or incomplete, contact us promptly, preferably within 7 calendar days after delivery. Photographs of the shoes, packaging, and shipping label can help us assess the issue where reasonably available.

We will investigate and provide an appropriate remedy where warranted, including replacement or refund. The suggested reporting period does not limit mandatory consumer rights.

8. Contact Hyrvane

Email: service@hyrvane.com
Customer Service: +1 7193017781
Operated by: Brightpeak Trading LLC
Business License Entity: Brightpeak Trading LLC

Registered Address:
1240 Popes Valley Dr
Colorado Springs, CO 80919
United States

Website: https://hyrvane.com

Contact us before returning footwear. The registered business address is not automatically the correct return destination.